LA Photo Party
Support

General FAQ

Who can I contact for additional support?
Please take a moment to search our extensive tutorials for answers to any questions you might have. If you are unable to find the answers you need, please r...
Mon, 26 Mar, 2018 at 4:23 PM
What's the difference between Photo Party Upload (PPU) and Photo Booth Upload (PBU)?
Here at LA Photo Party, we offer two software systems, Photo Party Upload, or PPU, and Photo Booth Upload, or PBU. Not confusing at all, right? We know. Sor...
Tue, 10 Jul, 2018 at 3:46 PM
Graphic Dimensions and Sizes
There are many features to PPU and PBU with lots of varying specifications. Below we have listed a variety of dimensions and sizes that correspond with vari...
Wed, 28 Mar, 2018 at 1:21 PM
Troubleshooting Application Errors
Occasionally errors can occur with the software for various reasons.  Below is a list of errors and steps to work through them, should you have any issues. ...
Mon, 26 Mar, 2018 at 4:13 PM
How do I send PBU, Helper and Kiosk log files?
When receiving support from LA Photo Party for PBU or PPU, you may be asked to send one or more log files from the software. Included below are instructio...
Tue, 27 Mar, 2018 at 4:05 PM
How do I turn off Windows 10 automatic updates?
Windows 10 will default to an Automatic Update setting.  While Windows recommends this status, we suggest that you hold off on all Windows updates until we ...
Wed, 9 May, 2018 at 1:48 PM
Is financing available for LA Photo Party booths?
Financing affords you the option of getting new equipment now and paying for it using low monthly payments. You can start earning money with your equipment ...
Tue, 10 Apr, 2018 at 1:42 PM
PBU & PPU
Q: What is Photo Party Upload (PPU)? A: Photo Party Upload (PPU) is a powerful tool that lets your guests post their photos, GIFs, and videos to email,...
Tue, 15 May, 2018 at 3:00 PM