PBU will process many files before creating a final output.  Sometimes the the processing duration can be longer than anticipated without a clear understanding as to why.  Below are a list of suggestions that may improve your processing speeds should you encounter any issues.

Please Note: We can only offer tips and suggestions in regard to improving Windows functionality.  Please contact Microsoft for further Windows support.

- If the video processing is not working all together, first check the K-Lite Codec Pack. You can do so by opening PBU and pressing S to open the settings. If there is a warning or error detected, a warning button will appear at the bottom of the settings screen. Alternatively, feel free to download the latest codec pack from the site HERE (choose the Mega option). If it is still not working, close PBU and the PBU processor. Then locate the Program Data folder > Photo Booth Upload > DB folder and delete the contents in the DB folder. Then try creating another video.

- Verify the length and quality of the media being created. If a one minute slow motion video is being created with graphics applied, a long processing time will occur! Try to keep the duration of videos and media with graphics applied lower and play with the size, quality, and encoder (if applicable) settings to find a good balance.

-  If you are using a slow motion camera. Make sure the Point Gray Flea 3 drivers are up to date. You can download the drivers HERE.

- Close and Restart Photo Booth Upload and PPU Helper. If the issue persists, restart the PC.

- Verify if your media is being created in Photo Booth Upload Processor. Search your PC for Photo Booth Upload Processor and select the tab for the type of activation you're conducting. If any of the media has been Suspended, select "Retry Failed".

- Open Task Manager and close any unnecessary programs. Search "Task Manager" on your PC and select the "Processes" tab. Click on any unnecessary programs that are running and select "End Task". Ideally only Photo Booth Upload and Helper should be the only software running.

- Verify Windows and video drivers are up to do date. Search "Windows Update" on your PC and check for any updates available. 

- Search Windows for "Device Manager". After doing so, locate and expand the category labeled "Display Adapters". Right click on the device that appears and select "Update Driver". Then follow the on screen instructions to update the driver via the internet.

- Reset the PC's Power Plan. Search "Edit Power Plan" on your PC. Then select "Restore default settings for this plan".  

- If you want faster processing and are willing to compromise customization, you can set your video to "Plain Video" and enable the "Do not process" option. The file will be copied to the output folder almost instantly after it's "downloaded".

- Refer to Windows support HERE to learn how to optimize Windows for better performance