WARRANTY INFORMATION


The following warranties go into effect immediately upon the date of receipt of your Sidekick.


Workmanship of the shell is covered for (1) year after receiving your SIDEKICK. 

User caused error defined as any use beyond normal event use including but not limited to bending parts, dropping parts, scraping parts, etc. is not covered by the warranty.

Warranty related shipping - See below.


Cables and internal components including the LEDs are guaranteed for (2) months unless otherwise listed below:



CASES:

Soft Case Set:

Side head / printer case:

The Soft Cases are fully warranted to the original owner against defects in materials and craftsmanship for one year from purchase. Any defects in workmanship will be covered by The Manufacturer. Damages due to accident, improper care, negligence or normal wear, where The Manufacturer is not at fault, are not covered on Soft Cases.

LA Photo Party and the manufacturer highly recommend against loading items on the top of the case (sandbags / other cases) as this weight likely damage the case.

Base Case:

One year factory warranty for any defects in workmanship and materials


General rule for replacement of items under warranty:  LA Photo Party will ship items using standard 5-7 day shipping to any client. All clients are responsible for covering return shipment costs. If the client needs expedited shipping, the client is responsible for covering all costs beyond the standard shipping rate accommodated by LA Photo Party. 

International shipping: All international shipping TO and FROM Photo Party Upload to be paid by client in both directions.


For replacement of items no longer under warranty:

For items no longer covered under warranty, client is responsible for any costs of replacement and for shipping costs in both directions.

If any items arrive damaged please do not use the item at all as we have to show that the damage occurred during shipping. If the item shows signs of use then the shipper may not cover the item by their insurance and the warranty will be void. Please contact LA Photo Party immediately if an item arrives damaged by e-mailing info@photopartyupload.com or by calling 310-730-5277.  You have 48 hours after receiving your shipment to inform us it was damaged during shipping, beyond this time we can not accept the item for replacement.