Navigate to your event settings at HERE. Select an event and navigate to the Options menu located on the left. Then select the Data Collect from the blue bar at the top of the menu. You'll be presented with the following options:
1. Enable Collect Emails
With Enable Collect Emails turned on, every time a guest tries to share they will be asked to enter an email address. Even if they are only printing, they will be required to enter an email address before proceeding. It does not save any social logins or handles from Facebook, Twitter, or Instagram, or any sharing metrics. If Enable Collect Emails is on and Collect User Data is off, your Event Data spreadsheet will ONLY have a list of collected emails.
Enable Collect Emails is required if you are using a Disclaimer or Survey.
2. Add Disclaimer
The Add Disclaimer option is only available when Enable Collect Emails is turned ON. With Add disclaimer enabled, you can have a disclaimer message appear right before a guest shares.
You can also enable the option to Allow User to Opt Out. The Opt Out feature is there to give your guests an option to still receive their photos even if they don't want to comply with what your Disclaimer describes. For example- if your Disclaimer reads: "By Uploading your photos you authorize us to add your information to our e-mail list and send you periodic Photo Party updates." If the guest opts out from this disclaimer, they can still send their photos and you can take a look at your event data, see that they opted out, and refrain from adding their information to your e-mail list. However, the guest will still be required to enter an email address to proceed.
3. Collect User Data
Collect user data is the most important check box and is therefore enabled by default. If you disable Collect user data you will NOT save any user data!
WE HIGHLY RECOMMEND YOU DO NOT DISABLE COLLECT USER DATA UNLESS YOUR CLIENT SPECIFICALLY REQUESTS THAT YOU DO NOT SAVE ANY USER DATA!!
There really is no reason to disable it otherwise. You don't have to download the user data spreadsheet if you don't want to, but your client may change their mind and ask for their data later. You wont be able to turn on Collect user data after your event and retrieve it. The data will only save if it is enabled during your event.
Collected Data includes email addresses, Facebook login emails, Twitter and Instagram handles, Survey responses, file names, microsite URLs, many metrics related to page views and social reach, and so much more.
Note: Social media passwords are never recorded.
4. Download Data
Submit your event and refresh your Helper to start collecting data.
After your event is over, find your event in the Event Manager event list and click the blue link that says Event Data. If only Enable Collect Emails is used, the link will instead say Collect Emails.
This link will generate an .xlsx spreadsheet with all of the data collected during the event.
I didn't have collect user email or enable data collect enabled in my event. Is it possible for me to retrieve any data?
Enable Collect User Data is on by default when creating an event. You should always leave it on. However if it becomes disable, the data that can be collected is very limited. However it is possible to extract some information by following these steps:
1. Launch PPU Helper
2. Double click on the icon or right click it and select configure to open the configure window.
3. 3/4 of the page down there is text that says Click to open folder with your logs then a file path below it. Select the file path link.
4. Navigate to and double click the folder that corresponds with the date of the event.
5. Read through the .txt files to gather information from each share.
Congratulations! You're now prepared to collect various information and data from your guests as they come through your station.